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Residential appliance repair

Five machines cover most household calls. Each page below sticks to one of them: what you can see without opening a sealed system, and what to photograph before you email a shop.

Model tag

On a refrigerator the tag is usually on an inside wall of the fresh-food section. Washers hide it in the door frame or under the lid. Ovens put it on the frame behind the door. A photo of that tag is more useful than the name on the front of the door, which is often a series name shared by a dozen models.